Section 1: General Information

What department or function do you represent? Where are you based? What is your team size?

Section 2: IT Tools

Overall, how effective are the IT tools provided by Genius in supporting you in your role?

1 = Very ineffective10 = Excellent

Please select a rating.

Tell us more: what worked well or could have been better?

Please describe the primary friction point.

Tell us more: what worked well or could have been better?

Rate Individual Tools click to expand

Tool Name

Use it?

Productivity & Communication

Project & Knowledge Management

CRM & Support

Data & Analytics

AI & Developer Tools

Please tell us why you scored the tools as you did.

Section 3: IT Services

Overall, how effective is the Tech Services team in resolving issues and enabling your work?

1 = Very ineffective10 = Excellent

Please select a rating.

Tell us more: what worked well or could have been better?

Please describe the primary friction point.

Tell us more: what worked well or could have been better?

Rate Individual Services click to expand

Please tell us why you scored the services as you did.

Section 4: IT Delivery & Initiatives

Rate your satisfaction with IT & Security's delivery of the Google → Microsoft migration.

How well did IT & Security support you through the transition? Consider communication, tooling, training, and overall experience.

1 = Very poor10 = Excellent

Please select a rating.

Tell us more: what worked well or could have been better?

Automation Fellowship

The Automation Fellowship enables teams take ideas from concept to production, providing guidance, best practicies and access to needed tooling. These questions are optional - answer the ones that apply to you.

How satisfied are you with the help and support you've received from the Automation Fellowship?

Think about responses to your questions, guidance on your ideas, and help getting started.

1 = Very dissatisfied10 = Very satisfied

Tell us more.

How useful do you find the Fellowship's knowledge sharing - the webinars and the knowledge base?

Think about the webinars we've run and the guides, examples, and resources in the knowledge base.

1 = Not useful10 = Extremely useful

Tell us more.

How well designed and maintained are the Fellowship's communication spaces?

Think about the Fellowship Space and Slack channel - how easy they are to navigate and how current they feel.

1 = Poor10 = Excellent

Tell us more.

How easy is it to submit and progress an automation idea through the Fellowship workflow?

Think about the Automation Scoring Matrix, the Slack submission workflow, and the follow-up actions after submitting.

1 = Very difficult10 = Very easy

Tell us more.

Section 5: Security

How smoothly do authentication requirements let you get your work done?

Think about MFA prompts, SSO logins, password resets, and other identity checks: do they stay out of your way, or add friction to your day?

1 = Constant friction10 = Seamless, never in the way

Please select a rating (or N/A).

Tell us more about your experience with sign-in and authentication.

How smoothly do network and security tools let you get your work done?

Think about tools like Netskope, DLP controls, or network restrictions: do they stay out of your way, or block legitimate work?

1 = Constantly blocks me10 = Never gets in the way

Please select a rating (or N/A).

Tell us more about your experience with network and security tools.

How would you rate your experience when dealing with the Security Helpdesk?

Think about responsiveness, add-on/plugin approvals, and how easily your requests and tickets get resolved.

1 = Very poor10 = Excellent

Please select a rating (or N/A).

Tell us more: what's going well or could be improved?

How confident are you that Genius Sports protects its data and systems?

Based on your general perception of how well Genius safeguards company data, customer data, and the systems you rely on.

1 = Not confident at all10 = Very confident

Please select a rating (or N/A).

What makes you feel that way?

Overall how would you rate the balance between security and usability at Genius Sports?

Are protections strong without getting in the way? Think "secure by default" while staying productive.

1 = Poor balance10 = Excellent balance

Please select a rating (or N/A).

Tell us more: where does security help or hinder?

How well does the Security team integrate into your engineering workflows and delivery pipelines?

Think about security reviews, threat modelling, CI/CD integrations, and how easy it is to get security input without slowing delivery down.

1 = Not integrated at all10 = Fully embedded and enabling

Please select a rating (or N/A).

Tell us more: where is the Security team well-integrated, and where could it do better?

How clear and actionable is the guidance you receive from the Security team?

Think about best practices, secure development standards, and vulnerability notifications - is the guidance timely and easy to act on, or does it get lost in the noise?

1 = Unclear and hard to act on10 = Clear, timely, and actionable

Please select a rating (or N/A).

What would make security guidance easier to understand and act on?

Section 6: Procurement & Sourcing

Overall, how would you rate your experience working with the Procurement & Sourcing team?

Think about the end-to-end experience - from requesting a new supplier or tool, through to contract sign-off and PO issuance.

1 = Very poor10 = Excellent

Please select a rating (or N/A).

Tell us more: what worked well or could have been better?

Please describe the primary friction point.

Tell us more: what worked well or could have been better?

How would you rate the procurement process and tools (speed, ease of use, visibility of status)?

Includes raising requests, approvals, tracking progress, and the time it takes to get a usable contract, tool, or supplier in place.

1 = Very poor10 = Excellent

Please select a rating (or N/A).

Where in the process do you most often get stuck, and what would make it smoother?

How clear is it when and how to engage Procurement (thresholds, approvals, preferred suppliers)?

For example: at what spend level you need to involve Procurement, when to run a competitive process, or which suppliers are already on contract.

1 = Not at all clear10 = Very clear

Please select a rating (or N/A).

What would help you feel more confident engaging Procurement at the right time?

How would you rate the value Procurement delivers (pricing, supplier quality, contract terms, risk management)?

Think about the outcomes - are you getting good commercial terms, reliable suppliers, and appropriate protections in contracts?

1 = Poor value10 = Excellent value

Please select a rating (or N/A).

Tell us more: where is Procurement adding the most value, or where could it add more?

Section 7: Final Comments

What's one or two things we could change to make your overall IT and Security experience smoother and more effective?

Share your IT, Security & Procurement experience

Section 1: General Information

Section 2: IT Tools

Section 3: IT Services

Section 4: IT Delivery & Initiatives

Automation Fellowship

Section 5: Security

Section 6: Procurement & Sourcing

Section 7: Final Comments

Thank you! Your response has been submitted.